compassion & care—free of cost

yes—we accept the refugee dental care program

LET’S START YOU OFF ON THE RIGHT.

YOUR SMILE TELLS A STORY— AND YOURS IS JUST BEGINNING.

NEWCOMERS TO CANADA ARE EMBARKING ON AN EXCITING, BUT UNCERTAIN CHAPTER OF THEIR LIVES— AND THOSE FIRST FEW PAGES ARE OFTEN THE MOST IMPORTANT. LET’S GIVE YOU SOMETHING GOOD TO WRITE ABOUT— AND A REASON TO SMILE, EVEN BRIGHTER.

IF YOU’RE A REFUGEE IN CANADA, YOU AUTOMATICALLY QUALIFY FOR FREE DENTAL CARE UNDER THE GOVERMENT PROGRAM, WITH A VALID UCI NUMBER (UNIQUE CLIENT IDENTIFIER)— YOU CAN BOOK YOUR APPOINTMENT NOW.

WELCOME.

WE’RE HERE TO MAKE IT EASY FOR YOU.

WE KNOW WHAT TO DO

WE KNOW PAPERWORK CAN BE DIFFICULT TO UNDERSTAND WHEN IT’S IN YOUR FIRST LANGUAGE, LET ALONE IN A FOREIGN ONE. THAT’S WHY WE:

— VERIFY YOUR COVERAGE DIRECTLY WITH THE GOVERNMENT

— HELP YOU FILL OUT ANY FORMS NEEDED

— SPEAK CLEARLY AND KINDLY (NO PRESSURE AND NO SURPRISES)

— OFFER SERVICES IN MULTIPLE LANGUAGES (ENGLISH, ITALIAN, FRENCH, FARSI & MORE)

ALL YOU NEED TO DO

CALL US TO BOOK YOUR EXAM AT 905-856-7999 OR BOOK YOUR APPOINTMENT ONLINE. A VALID UCI NUMBER IS REQUIRED.

THE DOCTOR WILL EXAMINATION YOUR TEETH, TAKE X-RAYS OF YOUR MOUTH, IDENTIFY ANY ISSUES OR CAVITIES ON THE IMAGING, AND DETERMINE IF ANY ADDITIONAL TREATMENTS ARE REQUIRED.

AFTER YOUR FIRST EXAM

1) WE WILL LET YOU KNOW BEFORE DOING ANYTHING ELSE

2) THE DENTIST WILL EXPLAIN ALL YOUR OPTIONS AND ANY ALTERNATIVE TREATMENTS

3) IF YOU REQUIRE TREATMENT OUTSIDE OF THE PRE-APPROVED SERVICES, WE WIL HELP YOU FILL OUT THE PRE-AUTHORIZATION APPLICATION TO REFUGEE DENTAL CARE PROGRAM, PROVIDE DISCOUNTS ON TREATMENTS AND SOURCE OTHER FINANCIAL SUPPORT PROGRAMS THAT YOU MAY BE ELIGIBLE FOR (I.E. ONTARIO WORKS OR THE CANADIAN DENTAL CARE PLAN)

WHAT WE NEED FROM YOU

1) BRING YOUR IFHP CERTIFICATION OR PROVIDE A VALID UCI NUMBER, WHICH STANDS FOR “UNIQUE CLIENT IDENTIFIER”—AN EIGHT OR TEN DIGIT NUMBER THAT LOOKS LIKE 0000-0000 OR 00-0000-0000. IT’S LOCATED ON ONE OF FIVE POSSIBLE IFHP ELIGIBILITY DOCUMENTS GIVEN TO YOU BY THE GOVERNMENT (IRCC OR CBSA)

2) BRING ANY NOTICE OR LETTER FROM THE GOVERNMENT

3) TELL US IF YOU’RE NOT SURE— WE’LL CHECK EVERYTHING OUT FOR YOU.

WHAT DENTAL SERVICES ARE COVERED?

DENTAL SERVICES NOT COVERED OR REQUIRES PRE-APPROVAL:

— CROWNS OR BRIDGES

— COMPLETE OR NEW DENTURES

— SIMPLE ROOT CANALS (GOOD NEWS: WE OFFER DISCOUNTS FOR ROOT CANALS)

— COSMETIC PROCEDURES (LIKE WHITENING OR VENEERS)

— ORTHODONTICS (BRACES OR INVISALIGN)

PRE-APPROVED COVERAGE OF BASIC AND EMERGENCY DENTAL SERVICES:

— DENTAL EXAMS & DIAGNOSTICS

— X-RAYS & BITEWINGS

— SOME CLEANINGS (SCALING, LIMITED FREQUENCY)

— SOME FILLINGS (OR REPAIRS TO BROKEN TEETH)

— EXTRACTIONS

— WISDOM TEETH REMOVAL

— ROOT CANALS IN SPECIFIC CASES (I.E. FRONT TEETH)

— REPAIRS TO EXISTING DENTURES

— PRESCRIPTIONS

YOU’RE IN THE BEST HANDS HERE.

WHO’S ELIGIBLE FOR FREE REFUGEE DENTAL CARE?

— GOVERNMENT ASSISTED & PRIVATELY SPONSORED REFUGEES

— REFUGEE CLAIMAINTS

— PROTECTED PERSONS

— VICTIMS OF HUMAN TRAFFIKING

— VICTIMS OF DOMESTIC VIOLENCE (FOREIGN NATIONALS)

— DETAINEES (UNDER THE IMMIGRATION AND REFUGEE PROTECTION ACT)

BOOK YOUR FIRST APPOINTMENT— THEN WE’LL TAKE IT FROM THERE

WE WON’T KNOW IF YOU REQUIRE ADDITIONAL TREATMENTS, UNTIL YOU’VE HAD YOUR FIRST EXAM AND X-RAYS. IF YOU HAVE A FILLING OR ROOT CANAL THAT’S NOT ALREADY COVERED— WE’LL HELP YOU FILL OUT THE PRE-AUTHORIZATION FORMS TO APPLY FOR GOVERNMENT COVERAGE.

DISCOUNTED ROOT CANAL THERAPY

A ROOT CANAL IS WHEN THE DECAY EXTENDS DEEPER INTO THE ROOT OF THE TOOTH. THIS IS SERIOUS. IF YOU’RE EXPERIENCING NERVE PAIN, SENSITIVITY TO HOT OR COLD TEMPERATURES VIA FOOD, DRINK OR AIR— OR TO CERTAIN SWEET OR BITTER FOODS— IT’S LIKELY YOU HAVE A ROOT CANAL— AND IT MUST BE URGENTLY TREATED, IN ORDER TO SAVE YOUR TOOTH. IF NOT, YOU RISK TOTAL DECAY AND A FULL EXTRACTION (LOSS OF THE TOOTH).

TO FILL THAT GAP, YOU’LL LIKELY NEED AN IMPLANT, WHICH IS THOUSANDS OF DOLLARS— AND IS NOT COVERED BY THE REFUGEE GOVERNEMNT PROGRAM.

WE OFFER DISCOUNTS ON ROOT CANALS FOR REFUGEES, TO ENSURE TREATMENT IS ACCESSIBLE WITHOUT DELAY.

WISDOM TEETH REMOVAL—DON’T WAIT

IMPACTED WISDOM TEETH MUST BE EXTRACTED OR ELSE IT WILL LEAD TO MORE COMPLICATED, EXPENSIVE HEALTH ISSUES, LIKE INFECTION AND EVEN BONE LOSS.

RIGHT NOW, THIS EXTRACTION SERVICE IS COVERED BY THE REFUGEE PROGRAM. IF YOUR WISDOM TEETH HAVE COME IN— OR YOU FEEL THEM COMING IN— CONTACT US IMMEDIATELY TO BOOK AN APPOINTMENT. THIS IS A VERY COSTLY EXPENSE TO IF YOU LOSE ELIGIBILITY, SO DON’T DELAY.

IMPORTANT— TIME LIMIT FOR REFUGEE COVERAGE

REFUGEE DENTAL COVERAGE IS ONLY AVAILABLE UP UNTIL A CERTAIN POINT IN THEIR RESETTLEMENT PROCESS— USUALLY UNTIL THEY PASS THROUGH THE COURT STAGE.

BOOK YOUR APPOINTMENT BEFORE YOU REACH THAT POINT IN YOUR RESETTLEMENT TIMELINE— BECAUSE YOU MIGHT THEN LOSE ELIGIBILITY FOR FREE DENTAL CARE.

GOVERNMENT CHANGES TO THE PROGRAM

THE GOVERNMENT IS CONSTANTLY MAKE CHANGES TO THE PROGRAM— THAT INCLUDES TO WHICH SERVICES ARE COVERED.

THAT MEANS THE FREE SERVICES AVAILABLE TODAY— MAY NOT BE AVAILABLE TOMORROW.

BOOK NOW, BEFORE IT’S TOO LATE.

CONTACT US AT 905-856-7999 OR WALK-IN WITH YOUR IFHP CERTIFICATION OR YOUR UCI NUMBER TO RECEIVE YOUR FREE DENTAL CARE.

YOU CAN ALSO USE THE FORM BELOW TO BOOK ONLINE. WE WILL DO OUR BEST TO RESPOND WITHIN 24 TO 72 BUSINESS HOURS.

WE’LL REBUILD YOUR SMILE, SO YOU CAN REBUILD YOUR LIFE.

WHY CHOOSE US?

— GENTLE, PATIENT-FIRST APPROACH

— COMPASSIONATE CARE FOR ALL PATIENTS, REGARDLESS OF BACKGROUND

— EXPERIENCE WORKING WITH REFUGEE PROGRAMS AND EXTENSIVE KNOWLEDGE OF THE PAPERWORK

— OUR STAFF ARE IMMIGRANTS TOO— YOU’RE IN GOOD COMPANY!

— WE BELEIVE DENTAL CARE IS A UNIVERSAL HUMAN RIGHT— NOT A LUXURY.

MULTI-LINGUAL TEAM

OUR MULTI-LINGUAL TEAM (ENGLISH, FRENCH, ITALIAN, FARSI) SPECIALIZED IN WORKING WITH IMMIGRANTS AND REFUGEES TO ENSURE YOUR VISIT TO THE DENTIST IS COMFORTABLE AND EASY.

REFUGEES DON’T NEED TO APPLY— JUST CALL TO BOOK.

IN MOST CASES, THE REFUGEE DENTAL CARE PROGRAM IS AUTOMATICALLY ACTIVE, FOR REFUGEES IN THE QUALIFYING GROUPS— SO YOU DON’T NEED TO APPLY FOR COVERAGE. YOUR IMMIGRATION STATUS DETERMINES YOUR ELIGIBILITY AND YOUR COVERAGE WILL EITHER BE AUTOMATICALLY ACTIVATED OR AUTOMATICALLY CANCELLED.

YOU MAY NEED TO APPLY IF YOU BELEIVE YOU’RE ELIGIBLE BUT YOUR CLAIM WAS REJECTED, OR YOU NEED TO RENEW OR WANT TO EXTEND COVERAGE, OR GET CONFIRMATION OF YOUR ELIGIBILITY.

YOU CAN COMPLETE THAT APPLICATION PROCESS HERE.

OFFICIAL GOVERNMENT RESOURCES

CLICK HERE FOR THE REFUGEE DENTAL BENEFIT CARD BY MEDAVIE BLUECROSS— WHICH BREAKS DOWN THE BENEFITS BY TREATMENT AND THE TERMS OF EACH COVERAGE

CLICK HERE FOR THE FULL CRITERIA ON ELIGIBILITY UNDER THE INTERIM FEDERAL HEALTH PROGRAM

CLICK HERE FOR THE DOWNLOADABLE PDF TO SUBMIT YOUR APPLICATION TO THE INTERIM FEDERAL HEALTH PROGRAM AND THE INSTRUCTION GUIDE TO FILL OUT THE FORM

CLICK HERE FOR WHAT HEALTH SERVICES ARE COVERED FOR REFUGEES UNDER THE IFHP

THE ONTARIO TEMPORARY HEALTH PROGRAM

REFUGEES WHO ARE NO LONGER COVERED BY THE INTERIM FEDERAL HEALTH PROGRAM BUT ARE SETTLING IN ONTARIO MAY STILL BE ELIGIBLE FOR SOME BENEFITS UNDER THE ONTARIO TEMPORARY HEALTH PROGRAM (OTHP).

YOU’VE BEEN THROUGH ENOUGH.

CALL US TODAY AT 905-856-7999 OR VISIT OUR OFFICE IN PERSON AT UNIT 13, 7007 ISLINGTON AVENUE WITH YOUR IMMIGRATION DOCUMENTS— WE’LL VERIFY YOUR ELIGIBILITY.

WE’LL EXPLAIN YOUR OPTIONS, HELP YOU UNDERSTAND YOUR COVERAGE AND GET YOU THE CARE YOU NEED— EITHER THAT SAME DAY OR THE EARLIEST AVAILABILITY— WITH DIGNITY, RESPECT AND ZERO JUDGEMENT.